Shipping Policy
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).
Shipping Methods
- Standard shipping: 3–8 business days (domestic)
- Expedited shipping: 2–3 business days (domestic)
- International shipping: 7–21 business days (destination-dependent)
Shipping Costs
Costs are calculated at checkout based on weight and destination. Free shipping applies to orders over [amount].
Tracking
You will receive a tracking number by email once your order is shipped.
Customs & Duties
International customers are responsible for customs duties, taxes, or import fees.
Lost or Delayed Orders
If your order does not arrive, contact us at support@browntrout.com. We will investigate with the carrier.